JoAnne Rock

Facebook plugin censors comment on local news site that uses the platform's software: A user reported that her comment on the website of her local newspaper, the Batavian, was censored by Facebook because the site uses Facebook's commenting plugin. The user got into a comment banter with the newspaper editor about how to deal with drug smuggling across the southern U.S. border. The editor claimed that taking action against drug smuggling is costly and those who argue for such action lose the moral authority to "complain about high taxes, and deficit spending or about the socialists/fascists in the other political party." The censored user disagreed. Her side of the conversation is completely missing from the comments section but was clearly there before as the editor's comments mention her and her responses. Facebook's commenting plugin deleted her comments claiming they went "against Community Standards." When the user appealed to Facebook, the platform claimed it did not have enough "reviewers available right now because of the coronavirus (COVID-19) outbreak." According to the user, the editor of The Batavian "agreed that there was nothing about [the comments] that would warrant censorship...." and [h]e indicated he was not aware that the Plug-In gave Facebook the ability to censor comments on his site."

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