Maile

Twitter inexplicably censors user's tweet about Southwest Air flight cancellations: A Twitter user shared a screenshot of her censorship notice. She had tweeted: "@SouthwestAir No. They checked you in, then cancelled the flight and held bags hostage for 5 days." Twitter's terrible AI algorithm claimed this violated its "policy on illegal or certain regulated goods or services." It is unclear what part of her tweet triggered this, but her account was locked until she deleted the tweet as a result. The user believed it was the word "bags" that caused the confused.

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